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Living > Public Health, Safety

Tobacco Hotline- Free of Charge Help Line

Available 24 hours/day, 7 days a week. Calls and emails will be returned Monday to Friday between 8:30 a.m.-4:30 p.m.

Do You Need?

  • quit smoking help?
  • information on smoke-free homes and cars?
  • signage for your business, home or car?
  • information on smoking legislation?
  • to report a complaint?

Contact the Tobacco Hotline Today

  1. Call the Tobacco Hotline at 905-688-8248 or 1-888-505-6074 ext. 7393); Anonymous complaints can be left on voicemail. To speak with a representative please press 0. or
  2. Send us your question or complaint below:

All information is kept confidential. If you would like to submit an anonymous complaint, do not include your contact information.

Your Name:
Your Email Address:
Your Phone Number:
Your Question or Complaint? Please provide detail:

Verify your Submission

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MFIPPA Statement for person emailing or calling on his/her own behalf: In the provision of the Tobacco Control Program, personal information may be collected under the Municipal Freedom of Information and Protection of Privacy Act. This information is only used for the purposes of administering the program. If you have any questions about the collection of personal information, please contact the Corporate Records Manager at 905-685-1571 ext. 3741.

MFIPPA Statement for person emailing or calling the hotline on behalf of someone else: In the provision of the Tobacco Control Program, personal information may be collected under the Municipal Freedom of Information and Protection of Privacy Act. This information is only used for the purposes of administering the program. It is important for you to know that the third party to whom the information is about does have a right to access this information. However, the third party does not have a right to know who provided the information, so your name is kept confidential. This is covered in the Municipal Freedoms of Information and Protection of Privacy Act. If you have any questions about the collection of personal information, please contact the Corporate Records manager at 905-685-1571 ext. 3741.


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