The Corporate Services Department provides support services to Regional Departments and policy advisory services to both Regional Council and staff.

The Department's Commissioner as a member of the Corporate Management Team provides management to the department. With approximately 150 staff, the Department is structured into the following divisions: Administration, Office of the Regional Clerk, Financial Management & Planning, IT Solutions, Legal Services including the Provincial Offences Courts, and Facilities Management.


OUR MISSION

"We help our customers succeed by providing integrated support services they need"

OUR VISION

"To be the preferred partner by making our customer's priorities our priorities. We will provide timely, creative solutions through integrated support services"

The Department provides financial leadership and advice to the Regional Corporation to ensure that all of its financial activities are conducted with compliance, good value and integrity.

We support our Corporation in its endeavour to provide Niagara's residents with affordable quality services and secure the community's position as an attractive location in which to live and work.

Through the support and recognition of our staff we:

• Provide economic and financial research and analysis to corporate decision-makers;
• Provide policy and practices to ensure that corporate resources are acquired efficiently, safeguarded and expended wisely;
• Provide financial services, accurate timely reporting and communication support.

The Corporate Services Department is structured to meet both the legislative requirements as well as the specific corporate needs of our organization.

Customer Profile

External Customers:

• Area Municipalities
• Public (seniors, investors, taxpayers, developers, contractors, business, media)
• Boards & Agencies (NETCORP, Police)

Other public organizations

Internal Customers:

• All other departments
• Regional Council/Committees & Councillors

Services Provided

• Consolidated Corporate Budget & Documents
• Payroll
• Special Project Analysis
• Financial & Economic Analysis (market value analysis, sewer & water rates, policy advice)
• Capital Long Term financing (debentures)
• Purchased Goods & Services
• Risk Management Services
• Printing & Mail Services
• Treasury Management
• Disposal of Surplus Assets
• Financial Activity Reports
• Accounting Services (banking, subsidy claims, billings & collections, cash receipts, accounts payable)
• Systems/structure/process Improvement
• Asset Valuation & Reporting
• Revenue Management
• Coordination of property acquisitions, property disposals, easements, leases and maintenance of all Regional buildings and facilities