Commonly Called Phone Numbers
Children's Services
- Child Care Centres (Regionally Operated)
- Fort Erie: 905-871-7706
- Niagara Falls: 905-356-7677
- Port Colborne: 905-835-2394
- St. Catharines: 905-684-9927
- Welland: 905-735-2665
- Licensed Home Child Care: 905-984-6900 or 1-800-263-7215 ext. 3894
- Child Care and Special Needs: 905-984-3750 or
1-800-263-7215 ext. 3897
Eligibility for financial
supports and services
- Recreation/Cultural Activities: (ProKids) 905-984-3750 or 1-800-263-7215 ext. 3897
Freedom of Information
Municipal Freedom of Information
and Protection of Privacy Act and Personal Health Information
Protection Act requests
- Freedom of Information Co-ordinator: 905-685-4225 ext. 3741
- Information and Privacy Analyst: 905-685-4225, ext. 3273
Garbage, Recycling, Organics, Landfill
Garbage, recycling,
green bin, leaf and yard waste,
landfills, household hazardous
waste, environment days
- 905-356-4141 or
1-800-594-5542
Human Resources
Niagara Specialized Transit
Transportation from one municipality to another municipality for
medical appointments,
employment and
education purposes
- 905-680-2052 or 1-866-487-7765, ext. 231 or 244
- Teletypewriter for Hearing Impaired: 905-984-3613
Planning / Development Services
Regional Policy Plan amendment
applications; connections to
Regional services; private sewage
system permits
- 905-685-4225 or
1-800-263-7215, ext. 3256
Provincial Offences Court
- Fort Erie: 1-866-278-8303
- Lincoln: 905-687-6590
- Niagara Falls: 905-371-8988 or 1-866-278-8303
- St. Catharines: 905-687-6590
- Welland: 905-734-6387 (Collections Office: 1-800-756-9477)
Public Health
- Offices
- Main Office: 905-688-3762 or 1-800-263-7248
- Fort Erie: 905-871-6513
- Niagara Falls: 905-356-1538
- Welland: 905-735-5697
- Confidential Health Information: 905-688-8248 or 1-888-505-6074
- Beach Hotline: ext. 7789
- Child Car Seat: ext. 7555
- Dental Health: ext. 7399
- Flu Clinics: ext. 7443
- Parent Talk Info: ext. 7555
- Pregnancy, parenting, breastfeeding, partum depression, child care and Ontario Early Years Centres
- Tobacco Hotline: ext. 7393
- Health risks, ways to quit and laws
- Travel Health: ext. 7383
- Travel safety and Health Clinic info
- Vaccines:
- General Information: ext. 7425
- Immunization Report Line: ext. 7459 (for parents to report their child's vaccinations)
- Vaccine Ordering: ext. 7396
- Sexual Health Centres
- Fort Erie: 905-871-5320
- Niagara Falls: 905-358-3636
- St. Catharines: 905-688-3817 or 1-800-263-5757
- Welland: 905-734-1014
Roads / Transportation Services
24 hour dispatch to report problems with traffic signals,
traffic signs, roads and catch basins
- 905-984-3690 or
1-877-552-5579
Seniors Services
- Seniors Community Programs: 905-984-2621
- Long-Term Care Homes: 905-984-6900 ext 3806
- Community Care Access Centre: 905-684-9441
Social Assistance
- Applications/Inquiries: 905-641-9230 or 1-866-627-1110
- Fort Erie: 905-994-7262
- Niagara Falls: 905-354-3561
- St. Catharines: 905-641-9960
Water and Wastewater
Watermain or sewer line breaks; low
water pressure; RV septic waste;
sewage haulers' questions; Regional
facility complaints - odours, noise.
Other / General Inquiries
- 905-685-1571 or 1-800-263-7215
- Teletypewriter for Hearing Impaired: 905-984-3613 or 1-866-913-3444
2010 - 2014 Municipal Directory
Listing and contact information for Regional Facilities, Senior Management, Regional Councillors, Subcommitees and Members of Parliament (Provincial and Federal)
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