Government > Community Services

Community Services

Community Services provides assistance to 10% of Niagara's population. With many partners, we deliver, administer and fund programs that offer financial and social support to residents in need.

Our Vision

We support and advance the well-being of individuals, families and communities of Niagara.

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Our Mission

We encourage and enable individuals, families and communities of Niagara to maximize their potential, to achieve their life goals, and to enhance their quality of life and social well-being through a spectrum of integrated programs and partnerships:

  • Children's Services ensures access to a coordinated, diverse range of affordable quality services and supports for young children and families.

  • Seniors Services provides a spectrum of long-term care services to primarily older adults and their families.

  • Social Assistance and Employment Opportunities provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants to achieve independence through sustainable employment.

Office Location

Administrative offices are located in the Campbell East building of the Niagara Region Headquarters in Thorold with community offices, child care centres and long-term care homes located across Niagara.

We Value Diversity

The Community Services/Niagara Regional Housing Diversity and Inclusiveness Team is committed to ensuring that there exists a climate of understanding, mutual respect and opportunity for all of Niagara's diverse population within, as well as outside, of our work environment.

For more information, visit Niagara's Mental Health Anti-Stigma Campaign

Public Health and Social Services Committee Reports

The Public Health and Social Services Committee oversees the work of Children's Services, Seniors Services, Social Assistance and Employment Opportunities and Operational Support Services within Community Services.

View Public Health and Social Services Committee Reports

Annual Stakeholder Forum

Each year, Niagara Region Community Services holds a Stakeholder Forum - an opportunity for the department to update community partners on its priorities and activities and gain valuable feedback and insight on pertinent issues from participants. "Healthy Community" was the theme of the 2012 event.

View the summary report


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