Corporate Records and Information Services
Niagara Region creates over 1.2 million paper and electronic business records each year. As the official guardian of this information, the Regional Clerk oversees a corporate-wide records and information management program that is operated by Corporate Records staff.
Services to the public include:
- Responding to Freedom of Information requests under the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act
- Facilitating public access to the minutes of Regional Council and associated committees
- Maintaining business records that are crucial for effective daily operations
- Preserving business records with historical value for future generations
- Promoting efficiency and accountability through consultation with every Niagara Region department on matters related to records and information management
- Corporate Records also operates an Inactive Records Centre that contains approximately 10,000 cubic feet of municipal records.
Looking Ahead
With the "paperless office" in mind, Corporate Records is currently promoting the use of digital information technology and electronic records as a way of reducing Niagara Region's reliance on paper.
This effort has plenty of potential benefits:
- Reduced carbon footprint for many business processes
- Reduced costs spent on paper, electricity, ink, toner, and storage space
- Quicker response times for service
Contact Us
Corporate Records and Information Services welcomes inquiries from members of the public.
Email Records
905-685-4225 x.3219
905-984-3609 (fax)
c/o Office of the Regional Clerk
2201 St. David's Road West
Thorold, ON
L2V 4T7
